Transition and Change Specialist
Programme and Project Management Services
Systems Change Management
Service Transformation Governance
Workstream Transition Management
Technical Delivery Leadership
Enterprise Data Hub Governance
Data Integration and
Data Migration Specialist
Project Recovery and Restructuring
Click to see our portfoilo of clients.
Two Shores is proud to have worked with clients at the top of their game. We have worked on diverse projects forming a crititcal element of their market leading success.
Transformation and Change Delivery
Two Shores supports organisations to modernise and optimise business operational change.
This service provides delivery leadership to govern, secure, communicate and deliver mission critical business outcomes on time.
With Two Shores expertise and our customers transformational vision we deliver right first time, every time.
Two Shores results are clearly demonstrated by customer examples and are visible from the first day we walk through your doors.
Simplified Strategic Delivery
Two Shores services are focused on simplifying complexity and managing your risk to create optimal and sustainable solutions. We support you to optimise cost and quality through delivery of critical business change with full visibility, risk management and decison support strategies.
Two Shores drives required outcomes whilst supporting operational continuity with consistant technical delivery alignment.
By meeting challenges with tenacity we have delivered on strategic outcomes for many clients providing us with a unique insight and perspective (a firm pair of hands!) to assure your success.
Extensive Experience
Two Shores experience includes complex IT, Data and Systems platforms change across mobile, fixed line, broadband and satellite communications operators, including copper, fibre, cell and satellite based networks. In all cases a customer first approach has supported consistant success record.
Two Shores has delivered transformational change across important and diverse clients such as:
Shell Energy
Inmarsat
Virgin Media
Royal Mail
The Post Office
British Telecom
Service transitions and transformational technical change with clients' Information Systems and Data, including centralised Middleware, Enterprise Bus, Data Lake, Customer assurance integration, point to point integrations and implementation of real-time mirrored provisioning.
We have extensive experience with new IT platform builds, network novations and high complexity Systems Application Migrations and Data Migrations, including comprehensive data cleanse and testing.
Whether it's a straightforward change, a comprehensive supplier exit or an organisational transformation across People, Process and Technology, Two Shores specialised professionals and industry experts have enabled some of the most advanced technology solutions in the world. This includes oversight of new and advanced business models, real-time customer assurance, integration and mirroring solutions.
Many technology and business firsts are part of our client history, as are day to day strategic implementation and management.
Client Portfolio Case Studies
Two Shores Capability - Our Client's Success
Shell Energy
Following the aquisition of the Post Office (PO) Telecom division, Two Shores provided strong governance for the encumbent PO supplier exit. This was supported by detailed technical management and tooling guidance for the complex data (merger) migration to the existing home-grown Shell Energy platform and included a highly customised data quality strategy.
Two Shores assured a highly complex multi-party cooperation to provide seamless telecommunications network novations between Shell Energy, Post Office, TalkTalk Business and Openreach. Success was due to excellent teamwork by network, technical operations and customer service teams across the providers which empowered full end to end assurance at every step with no impact to customers.
Priority was placed on customer experience throughout the project requiring detailed customer data verification and correction.
The project was a complete success, delivered on time with all required Post Office subscribers migrated to Shell Energy with a 100% customer success rate.
Inmarsat
Two Shores leadership delivered Inmarsat a strategic time bound E2E Transformation migration to support a reliable shortened 'order to service' process. The client, a satellite mobile operator, also required a business critical new service to be introduced as a matter urgency.
Two Shores picked up this late running Data migration project and devised a phased agile approach to support a full data migration, with 100% data cleanse, to a new IT Service Delivery platform (also built via agile in parallel).
Due to excellent teamwork, rigourous governance and integrated agile approach the project was a complete success.
In conclusion Inmarsat was empowered to immediately launch a new mission critical product with highly visible and beneficial streamlined service provision to partners and customers.
Virgin Media
Two Shores provided enterprise wide Digital Systems and Data Integration for the 21st Century Voice programme to seamlessly upgrade all existing Virgin Media customer and operational data systems to support a single national VoIP solution.
British Telecom
Two Shores delivered the Release 2 IT stack for BT's largest strategic programme for a leading UK mobile operator. This required delivery of the OSS and BSS platform to provide Lead to Cash (CRM, Billing, Web Portal...) and Trouble to Resolve services. Two Shores conceived and implemented all new processes and governance to support successful SDLC delivery to the customer, management of external suppliers and assurance of the successful quality delivery, to time, of three Platform Software Releases.
Royal Mail
Two Shores provided transition and deployment management services to Royal Mail Group including ITIL based SIAM Service transition from incumbent outsource supplier CSC to BT. We also planned the associated technical Mobile Device Management rollout.
Post Office
Two Shores recovered the late running Post Office Home Phone transformation migration programme and introduced a new strategy to deliver all required outcomes for the end to end solution that included Call Centre, IT Services, HR, Portal, CRM, Billing, Product Catalogue, MI reporting, network services and full Network OM Novation from the existing tier 1 supplier to a new managed service supplier.
Success was achieved due to new joint governance, new working approach, improved process, strong focus on dependencies and stakeholder management with positive collaborative engagement to deliver a tri-partite win-win-win outcome.
Two Shores Transitions
Transformational Information Systems Consulting
